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FAQ

How long does it take for my order to be delivered?

Delivery normally takes no longer than 12-20 business days. If for any reason your order does not arrive to you within 30 business days, please contact our Support Team by sending an email to support@cubetrends.com

 

Where are the items that I've purchased?

Once you've placed your order and the order has been shipped you will receive a confirmation email containing a Tracking Number. Just copy the code into the “Track Order" Page and you"ll be able to see exactly where your items are at. If for any reason you're unable to receive your Order Status, just send an email to our Support Team on support@cubetrends.com, and they"ll be more than happy to check the Order Status for you!

 

Help! I've entered the wrong shipping details! what should I do? 

Contact us ASAP by sending an email to support@cubetrends.com. We might still be able to change the destination.

 

I've ordered several items. Will they all arrive in one package? 

We're working with different distributors worldwide, which means not all items might be located in one place. In other words, it's most likely you"ll receive your items in separated packages. Don't panic if you didn't receive all of your items yet - They're on the way!

 

Do you deliver the items worldwide? 

Yes, shipping is available in most countries.

 

I've received the items that I've ordered... but somehow I don't like it the way I thought I would. What should I do next? 

Customer satisfaction is in our number ONE priority. 

Check out our Refund Policy to see for yourself. Didn't like your items? all you got to do is let us know.

For us, the customer always comes FIRST!

Thank You!

CubeTrends Team